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Miscellaneous Ramblings

by the BHQ editors

The State of Balloon HQ

Last month, we talked about some new features of BHQ. These were the new and improved artist directory, the classified ad area, and the improved event calendar. Thanks to all of you that tried out these features right away, we've been able to fix a few software bugs and get things moving in the right direction. We've already heard from people that posted ads and had wonderful results. So if you have things to sell, announcements to make, or are looking for what others are making available, make sure to check out all of those areas of BalloonHQ.com.

This month we're very excited to present the new BalloonHQ.com logo.

BHQ Logo This logo, designed by Christofer MacDonald of Aestus Gallery, is intended to visually represent the nature of BHQ as a widely respected online forum for the balloon industry. It is fortunate that we are able unveil the new logo in February, our 9-year anniversary of offering online balloon services. We have seen a lot of changes in the fields of balloon twisting and balloon decorating over the years, and are proud of the contributions we have made to the industry as a whole.

Balloon Council Logo Many of our accomplishments, indeed our very existence, would not have been possible without the support of our Sponsors. We would like to take this opportunity to thank them, once again and urge you to patronize their web sites at every opportunity. We would also like to express our gratitude to the Balloon Council, which gifted BHQ with a one-time grant. This enabled us to make significant progress on some long-planned projects. We're looking forward to working with the Balloon Council to get more of their information online here real soon.

We invite you to visit with us while you are attending T&Jam '01 in February, and IBAC 2001 and the National Halloween, Costume and Party Show in March. Larry Moss will be presenting classes at T&Jam and IBAC, BHQ will be sharing a booth with Balloons and Parties Magazine at the Party Show, and we'll be uploading pictures to the web site from all events. Come hang out with us, share ideas, meet our new advertising director, and generally have a good time. We hope you are as excited as we are about the future of balloons and ballooning.

New faces and new ideas

When BHQ decided it was time to start a monthly "magazine", we assumed we'd attract a lot of readers based on the traffic we already saw on the site. What we didn't expect was the number of industry experts that would also fall in love with the idea and support us by offering their own articles for us to use. The latest person to join us and provide some great advice for artists is Crystal Narramore from Conwin Carbonics. Crystal has always believed in sharing ideas and providing education to the industry. She's been contributing to the BHQ decorator list for some time and we're honored she's chosen to provide new articles for us to publish here.

Photo Contest - Outdoor décor

Tuf-Tex Uplifter Nine companies have submitted entries for the latest online BalloonHQ.com photo contest. These nine entries are competing for your votes in order to win prizes of Tuf-Tex Balloons from the Maple City Rubber Company and Uplifters from Walden Productions. Make sure to check out the entries and cast your vote. You get to decide who the winner of these great prizes will be.

Hot topics on the email lists

These are just a couple samples of questions we saw online this month. To find out what else people talked about, visit the twister and decorator archives. The answers to these questions do not necessarily represent the editorial views of BHQ.

Twisters - Static problems

michael quinn (majikgeorge@yahoo.co.uk) asks:

Hi all, Hope the season is going well for you all. I
have a few queries none of which I thought where worth
writing about on their own so I waited till i had a
few.

Number one was static electricity. Someone was saying
it always gets a laugh to stick balloons to a wall.
this is true but I also find it handy when making
multiple balloon model. (I am a tall fellow so I can
pop bits on the wall out of wee hands reach) I have
given up giving the parts to kid's to hold as they
inevitably start making some kind of sculpture of
their own.But I have a problem (particularly if I have
new shoes on!?!) sometimes after twisting lots of
balloons I become electrically charged and start
giving kid's electric shocks along with their
balloons! Has anybody else encountered this problem?
It hasn't caused any tears as yet, I think it's worse
for me than them. my solution has been to earth myself
between models ( touch something metallic attached to
floor or just touch floor ) but this wastes time and
gets me lots of odd looks. I am wondering if I should
connect a wire from my leg to the sole of my shoe.

[Editor's note: There were a lot of suggestions for reducing or discharging static build-up. But Uncle Curt deserves soem sort of prize for this creative solution.]

Uncle Curt (unclecurt@unclecurtandhugs.com) answered:

If static is going to be a problem, I always ground myself to the kid.
Sounds cruel?  Not really.  Gimmie five, dude.  The spark is lost in the
slap.  If the kid is too young for a vigorous five, and is being held by an
adult, slapping 5 with the adult is just as good.  The way I see it, the
differential charge between the ground and I is not the problem, but the
differential between myself and the kid, is.

Uncle Curt

Decorators

Teresa Ferguson (teraar1@warwick.net) asks:
Hello everyone.  :-)

Yesterday I received a call  from a caterer.  He had gotten my company's
number from a rental company that is familiar with our work and gives
out our information to anyone who asks for balloons.

The caterer wanted some prices for 'cheap' mylar balloon only
centerpieces for 20 tables.  I gave him some ideas with prices.
(Nothing over $25.00)  Then he asked me for HIS prices.  Inferring that
he get a commission for getting my phone number from the rental
company.  I told him that those were my prices.

His continued to say that he worked with a florist that made up
centerpieces with 5 mylars tied to a fishbowl for $16.00.  I responded
that it was a very good price and I could not beat it.  He said that he
would call me back.  I did not expect to hear back from him.

Well, not but five minutes later he called me back.  "I am giving the
hostess of the party your phone number.  You work out the details and I
want you to add $10.00 per table given to me."  Then he hung up!!!!!  WOW
When I called back he was 'not available.'

$200!!!! added to this poor persons tab because the caterer is greedy.
First of all, if I am upcharging this client, it is unfair to all my
other clients.  Second of all, I know for a fact, that if I referred a
client to his facility and told him to upcharge each plate $10 as my
commission, he would not agree.  Third, that is more money than I am
making!!!!

I am really in a bind.  His client did call me after hours (left a
voicemail) and I have not spoken with her yet.  My first inclination was
to tell her what the caterer was doing and refer her out to another
company.  She could tell this man that she made arrangements for decor
with another company and not get ripped off.

But that does not solve my problem with the caterer.  I would like to do
business there but I am not sure how to handle this man, or situation.
When one of my employees makes a sale, I give them a 10% commission.
That is the maximum I am willing to give this caterer.  Has this
happened to anyone else?  What is the most professional way to handle
this situation?  Should I talk to the woman and see how much decor she
wants before talking to the caterer?

Thank you for 'listening,'

[Editor's note: There were a lot of answers to this, including eventually a follow-up from the original poster with how things worked out.]

Wynn Bell (WynnLindyB@aol.com) answered:

I never get used to being put in this position.  I will usually talk to the 
ultimate purchaser of services without ever talking price with them.  Tell 
them that the prices will all have to come from the caterer.  That way it
is 
up to him to "gouge" the customer if he wishes.  

We have never understood why every middleman thinks they have to make a 
killing off everyone else.  Somehow through the years, we have been able to 
become aligned with caterers and event planners that don't put us in such a 
position.  They either let us work directly with their client and have no 
part of the pricing (we get paid directly from their client), or they
contact 
us early enough on in their negotiations so that they are able to build in 
whatever extra they want to make on our decor without putting us in the 
middle.  

I would imagine that this caterer does this to all his subcontractors.  To 
me, this is not the kind of people I want to work with.  It's hard to walk 
away from business, but then again...

You might try telling him that you don't do business the way he wishes for 
you to be involved.  Let him know you have boundaries on what and how you 
will work with him.  He sounds like a real "operator," so you will need to 
stand your ground.

Good luck, and don't compromise your standards ! ! !  


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