From: "Balloons-N-Fun Times" <blnsnfun@gemstate.net> To: "BALLOON HQ" <balloon@fooledya.com> Subject: Re: Quoting Prices Over The Phone Date: Sun, 12 Aug 2001 22:41:38 -0700 Thanks Lindy ! This great post once more points out why you are an industry leader! Customer relations sounds like your most import selling asset. I always felt it was a lot easier to have others follow you than spend your time making fake calls to keep track of your competition! Maxine