Flowers Inc Balloons - the largest supplier of balloons in the US
Date: Wed, 26 Jan 2000 14:14:09 EST
Subject: 2nd Deliveries

Just a business question.  When a balloon delivery is made and no one is at home, I will sometimes leave the balloons next door if a neighbor is home.  or I will leave a note on the door stating we attempted a delivery and for them to call upon getting this receipt.
How you handle a second delivery?  Do you charge the customer who ordered it, a second delivery charge?...or is a second delivery complimentary?  or is it the responsiblity of the receipient to pick up their bouquet. I can ask this now that I have a storefront.
Comments Please!